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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thang Vo

March 8, 2023

5  out of  5 rating by Thang Vo
"Great Team!"

Cris h

November 12, 2022

5  out of  5 rating by Cris h
"Knowledgeable and attentive service."

Jon Bernardez

November 12, 2022

5  out of  5 rating by Jon Bernardez
"Very good at what he does and highly recommended"

Nancy furtado

September 25, 2022

5  out of  5 rating by Nancy furtado
"Extremely helpful to mom. And very friendly all around"

J Dantic

July 30, 2022

5  out of  5 rating by J Dantic
"Such a wonderful company! They are always making the time to find the best coverage for me. I highly recommend this office! :)"

Aaron Garçon

September 10, 2021

2  out of  5 rating by Aaron Garçon
"Did not return phone call inquiry for insurance coverage."

Mary Gluck

August 16, 2021

5  out of  5 rating by Mary Gluck
"Nice guy 💕"

Andrew Jacobi Jeter (AndrewJacobi)

July 29, 2020

5  out of  5 rating by Andrew Jacobi Jeter (AndrewJacobi)
"When talking to anyone you want to know that they have your best interest and Imani Mcnorton made sure of that."

Kylen Johnson

July 28, 2020

5  out of  5 rating by Kylen Johnson
"I came in for motorcycle insurance: Dennis and Imani helped me out tremendously. This was my first actual insurance policy, and they aided me in feeling both comfortable with getting it, and helping me find the most affordable rates for what I felt best suited my lifestyle!"

Olivia Telling

July 17, 2020

5  out of  5 rating by Olivia Telling
"I was unsure about switching insurance, but after receiving a custom quote I knew this office was the best fit for me. Imani was very friendly and answered all my questions about switching policies. They truly value and connect with their customers!"

Laura Ramirez

July 16, 2020

5  out of  5 rating by Laura Ramirez
"New agent Imani Mcnorton made switching over to State Farm easy and he got me a better rate than my old insurance with more coverage and road side assistance included!"

Meghan Flores

July 16, 2020

5  out of  5 rating by Meghan Flores
"This office does not disappoint! Everyone is extremely friendly, professional, and helpful. Imani worked hard to find a plan that worked best for me and made sure I was well informed. Highly recommend!"

A

July 16, 2020

5  out of  5 rating by A
"Never had so much fun talking about insurance haha, this place is run by very professional people and the staff, especially the young man Imani who helped me, he went above and beyond to do everything he could to assist me and remembered even the smallest details that even people close to me don’t remember, so thoughtful, he made it such an easy positive experience and only worried about and focused on my needs and what was important to me. Felt so good talking to a kind knowledgeable person who genuinely cared about helping me, I would absolutely recommend them to anyone you will be treated with so much respect and kindness 💚"

Randy Chang

February 26, 2020

5  out of  5 rating by Randy Chang
"John is a friendly and smart agent."

Nina Piaz

February 19, 2020

5  out of  5 rating by Nina Piaz
"Wonderful service! Very friendly staff. John treats his customers like family!"

Joe Maumie

February 18, 2020

1  out of  5 rating by Joe Maumie
"When my agent in Fairfield closed, I was transferred to John V in Benecia without my knowledge or consent. During the change over, they somehow changed my name on the policies. They then made numerous mistakes when I went to make changes to my policies and renew. Halfway through the policy period, they send me a bill out of the blue to pay for their mistakes. I've had State farm for 25 years and never had an agent this inept and irresponsible. There are plenty of state farm agents, I suggest you pick another."

daunte williamson

July 24, 2019

5  out of  5 rating by daunte williamson
"I was sent here by my buddy James, he has John as his agent currently , and once Johns office opened up in Benicia, my buddy personally took me into the office himself. I was able to get a life policy that was very easy to understand and works as savings account while making me money at the same time. “Ask about the 20 pay”. Plus I was able to get my car insured and that saved me money as well. The more policies you have, the better the discount."

Max Lam

July 19, 2019

5  out of  5 rating by Max Lam
"I am impressed by the professionalism and attention to detail. John and the team were so helpful in explaining what insurance is. I highly recommend getting a quote from them."

Andy Kolasa

June 25, 2019

5  out of  5 rating by Andy Kolasa
"Thank you for helping my family out!"

Victorio Lingad Jr.

June 25, 2019

5  out of  5 rating by Victorio Lingad Jr.
"Treats his clients like his family, he'll take good care of you. Always there to answer any questions you may have regarding policies or any other services his agency offers. Has a good team in place to also help you with your insurance needs. Highly recommend!!!!"